Typical job
Residents report a bald-faced hornet nest hanging
The crew assesses the nest location and surrounding access before explaining the recommended treatment. The technician discusses the work needed for that placement rather than assuming every nest or property requires the same approach. The resident understands the proposed response and any relevant access guidance. Keep people away from the nest area and avoid disturbing it while arranging professional assessment.
Typical job
Homeowners notice mouse activity and want help
A technician inspects for activity and possible access points, then explains the recommended treatment and documented follow-up needs. The inspection helps distinguish what is happening at the property from a one-size-fits-all response. You get a clearer treatment plan and practical next steps for monitoring activity. Note where signs appear and share that information during the inspection to help focus the assessment.