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Privacy Information in Pennsylvania

Last Updated: 10/25/2026

Details We Collect When You Request Pest Service

Last updated: October 2026

When you contact Pennsylvania Pest Pros, we may collect your name, phone number, email address, and the service address where you have a pest concern. If you request an appointment, we may also record your preferred dates or times, access instructions, and details about the pest issue or property. Information you enter in a website form or share during a call helps us understand and respond to your request.

Our website may collect basic technical information, such as browser type, device details, pages visited, and general usage activity. This information can help us understand how visitors use the site.

Please avoid including sensitive personal information in a form unless it is needed to discuss your service request. The information collected depends on how you contact us and which website features you use.

How We Use Customer Details

We use the information you provide to respond to questions, assess service requests, schedule appointments, and send updates about a visit. Service address and pest details help our team prepare for the work you requested. We may also use contact information to share appointment reminders, follow up about completed service, or answer questions about your account.

Payment details, when needed, are handled to process charges for services. We may review website usage information to maintain the site and understand which pages are useful to visitors.

Pennsylvania Pest Pros does not sell customer information. We use it for the purposes described here and may share only what is needed with service providers that support business functions, such as scheduling or payment processing.

We do not use customer details for unrelated purposes without a lawful basis or your permission when required.

Outside Services That Support Our Website and Work

Pennsylvania Pest Pros may rely on third-party tools for tasks such as appointment scheduling, payment processing, and website analytics. These tools may receive information needed to provide their specific service. For example, a scheduling tool may handle appointment details, while a payment service may process transaction information.

Each outside provider operates under its own privacy policy and practices. We encourage you to review those policies when using a linked tool or service, since their handling of information may differ from ours.

We do not name a particular provider here because the tools in use may change. We take reasonable steps to use outside services that fit our business needs, but we do not control their independent privacy practices.

If you have a question about information shared through a third-party tool, you can contact us using the details at the end of this page.

How Cookies Help the Website Work

Our website may use cookies or similar browser storage to support basic functions and understand general site activity. Functional cookies can help a page or feature work as intended. Analytics cookies may provide information about how visitors use the website, such as which pages are viewed, so we can assess site performance.

We do not use cookies for advertising tracking. You can change your browser settings to block or remove cookies.

The steps vary by browser, and some website features may not work as expected if cookies are disabled. Your browser may also offer controls for clearing stored site data.

If you use a different device or browser, you may need to set your preferences there as well. Cookie practices may change if website features change; this page will be updated to describe material changes.

How Long We Keep Business Records

We keep personal information only as long as it is reasonably needed for the purposes described in this policy, or as required for legal and business obligations. Service records may be retained to document work performed, address warranty questions, and meet applicable compliance requirements. The time needed can depend on the type of service and the circumstances of the request.

We generally keep form submissions while we respond to and resolve the inquiry. Once information is no longer needed, we may delete it or remove details that identify you, subject to any recordkeeping obligations.

You may ask us to delete information, and we will review the request. Some records may need to remain for legal, accounting, warranty, or compliance reasons.

Information stored in backups may not be removed immediately, but it will be handled under our normal retention and security practices.

Request Access, Corrections, or Deletion

You may contact Pennsylvania Pest Pros to ask what personal information we hold about you, request a correction, or ask us to delete it. We may need to confirm your identity before completing a request.

Some information may need to be retained for legal, accounting, warranty, or compliance purposes; if so, we will explain that where appropriate. You may also ask us a question about this privacy policy or how your information is handled.

Call us at (855) 681-0299, email [email protected], or write to 20 South Main Street, Suite 2, Mercersburg, PA, US. Please describe your request and include a way for us to respond. This policy may be revised as our practices or obligations change. The version posted on this page explains our current practices.